Let me start by saying that the customer service is beyond my expectations. The shirt is great too! I ordered a medium and it isn’t as roomy as I thought. The waist band is not as relaxed of a fit as the rest of the shirt. I contacted them and they did so many right things. Quick response, very kind, processed my order within the same day of requesting an exchange and are not charging extra shipping. I will definitely order again. Also ordered a second shirt and it was sent quickly and looks great.